T & C's | jlpa

Terms and Conditions

The T&C's below are active for students who enrol/ have enrolled with JLPA to start as of September 2023. Students enrolled prior to this date are still under previous t&c's which can be found on your enrolment confirmation email or via contacting the office.

Fees

1- Enrollment Fee
A one-time enrollment fee of £40 will be charged upon joining the school. This fee covers administrative costs and secures your place in the class, eliminating the need to re-enroll each term or school year.

2- Fee Payment
All fees are paid via Direct Debit on the 1st of each month.

3-Payment Deadlines
Any invoices must be paid by the specified due dates given.

4- Late Payments
Reminders will be issued for any late payments with a revised due date. If payment is not received by this date, a 5% late fee may be applied.

5- Notice for Discontinuation
A written notice of 4 weeks is required to discontinue a class. (4 weeks woth of lessons) This allows us to plan our classes accordingly. As fees are calculated pro rata, the Principal will inform you of any remaining balance due for the classes attended.

6-Missed Lessons
Fees for missed lessons are non-refundable.

7- Cancelled Classes
Classes that are unfortunately cancelled, will either be rescheduled or refunded.

8. Fees not paid by the given deadline may incur a 5% surcharge.

9. The Principal has the right to exclude a child until fees are paid.

10. The Principal has the right to increase fees. As much notice as possible will be given to all parents/ guardians.

11.Extra lessons will have a set fee.

12. All extra lessons must be paid for by the deadline given. Failure to pay for these lessons may result in removal from competitions or exam.

Classes

Pupils are expected to be punctual to their classes and dressed accordingly.
The Principal reserves the right to exclude any pupil from classes due to bad behaviour.
Parents/ guardians will be given as much notice as possible to any updates or changes to the timetable.
Withdrawal from any classes must be given in WRITING to the Principal.
Any class missed by a pupil will not be refunded.
If a teacher is unavailable to teach or if a venue is not available for a scheduled class for any reason, and a cover teacher/new venue cannot be arranged, the class will be rescheduled for another date. If this is not possible for us to reschedule, the price of that class will be refunded or credited to your account.
Extra lessons are compulsory for any pupil taking part in exams/ competitions.

Pupils

The Principal accepts no responsibility for any items lost or damaged by the pupil, whether inside the classroom or in the dressing rooms.
The Principal does not provide supervision nor accept responsibility for any pupil other than during the course of any class or rehearsal. Parents/Guardians remain responsible for their children at all other times before and after the class/rehearsal.
Parents/Guardians MUST advise the Principal to ANY medical conditions that the pupil has. All medical conditions must be written on the pupils registration form. Any updates must be given in writing.
JLPA will do their upmost to create a safe environment for all of its pupils. Our teachers are fully trained, however, parents/ guardians must be aware of the risks that may occur in taking part in dance classes. Like any physical activity, there is always a risk of physical injury. Parents/guardians must agree to hold JLPA or any of its staff blameless in any such event.
In a case of illness or injury. JLPA will make every reasonable effort to contact the parent/guardian immediately. However, if unavailable or precluded due to an acute emergency the school will secure emergency medical care for the child and provide a safe environment.
Pupils will be picked for private performances/ dance exams/ competition teams at the teacher(s) discretion.

Child Protection

Some physical contact with students from the teaching faculty will be necessary to help students with correct technique and body alignment and to avoid injury.
All members of staff at JLPA will have an up to date and clean enhanced police check and have been training in safeguarding.
Photographs and Videos
Unless we receive written notice to inform us otherwise, we will assume you consent to your child being photographed or videotaped for use on our social media or in future advertising. We will seek permission before associating any names with such images.

Complaint Procedure

In any situation that a parent/ guardian feels they need to make a complaint regarding our classes, holidays schools or teaching practices. The following first steps can be taken.

Speak directly to your class teacher at an appropriate time. Never challenge or threaten a member of staff or other student publicly or on social media
Email Jodie Lee Chipperfield the schools Principal

After the complaint has been received and discussed, should further action need to take place, The Principal may choose to organise a face- face meeting with the student and/ or parent/ guardian.
If the complaint is regarding a member of staff. The Principal will arrange a meeting with the staff member/s to discuss any complaints and will ask the staff member/s to write a dated log of any incidents in their own words for the principal to keep on file.

The Parent/ Guardian will be informed with the outcome of any meetings and be provided with any next steps.

Should a parent/guardian feel that they are not satisfied with any solution in the first instance, they may wish to make a further complaint. Parents/ guardians are welcome to send a detailed and dated written formal complaint letter to the Principal. Hand written or via email.

Written complaints are to be submitted to the Principal who will reply within 5 working days.

The Principal will endeavour to further investigate the complaint and respond to all complaints via email or request a face-to-face meeting.

PAYMENT OF FEES AND A COMPLETED ONLINE REGISTRATION FORM, REPRESENTS THE ACKNOWLEDGEMENT AND AGREEMENT TO ALL OF OUR TERMS AND CONDITIONS.